Data Deletion

Deleting your data

You can delete everything we hold for your account at any time, without contacting us. Sign in, open Settings, then Privacy, and choose Delete my data. You will be asked to type DELETE to confirm, because the action cannot be undone.

If you connected BizFalcon to a platform such as Meta, you can also request deletion from that platform's app settings. We accept those requests automatically and handle them the same way.

If you cannot sign in, email privacy@bizfalconai.com from the address on the account and we will handle it for you.

What deletion removes

Your profile, your uploaded datasets and the files behind them, the chat history and reports generated from them, your saved memory and branding, your API keys, any outgoing webhook, and the credentials for every connected platform.

Deletion is immediate rather than scheduled, and it is not a soft delete — the records are removed, not flagged.

Two things survive on purpose. Billing records are retained where tax and accounting law requires it, and they hold no dataset content. Anything you published to the public templates gallery stays available but is anonymised, so it is no longer attributed to you.

Requests that arrive from a platform

When a deletion request reaches us from a connected platform, we identify the account from the link created when you connected it, then erase it and record what was removed.

If that link no longer exists — for example the connection was made before we began recording it, or it was already disconnected — we cannot tell which account the request refers to. When that happens we record the request as unmatched and erase nothing, rather than reporting a deletion we did not perform. If you believe this has happened, email privacy@bizfalconai.com and we will resolve it by hand.

Checking the status of a request

A platform-initiated request returns a confirmation code, and the platform will show you a link back to this page carrying that code.

The code identifies the request without identifying you: it is a one-way hash, so it cannot be reversed into your account. Keep it if you want us to look a request up — quote it in an email to privacy@bizfalconai.com and we can tell you what was done and when.

How long it takes

A deletion you start in the app completes while you wait, usually in seconds.

A request relayed by a platform is handled when it reaches us, normally within minutes. Platforms may take longer to deliver it to us than we take to act on it, and that part is outside our control.

Questions

Email privacy@bizfalconai.com. For anything broader than deletion — what we collect, how long we keep it, and your other rights — see the Privacy Policy.